It is always important to be transparent in your dealings with others.
Sometimes however, what you think you are doing or saying for the right reasons can often be misconstrued.
Let’s take for example a text, a Facebook message, a letter, or email.
What you say, with all good intention, may be misunderstood by the person you have sent it to.
It all comes down to the language you use and how it is understood or interpreted by the receiver of the message.
A personal acquaintance, whose language I misunderstand and vice versa have a problem. We are both very strong women and the misunderstandings in our written communication with each other leads to hurt feelings.
Therefore, it all comes down to the sender and the receiver finding ‘common ground’ in the language that is used.
I did a bit of research:
WHAT DOES COMMUNICATION AND INTERPERSONAL SKILLS MEAN?
Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.
IS COMMUNICATION AND INTERPERSONAL SKILLS THE SAME THING?
Interpersonal skills refer to the ability to communicate with and understand. …
Communication skills, however, involve your ability to take an idea or set of instructions and convey them to your audience in a way that is comprehensible.
The next time you send a text, a Facebook message, a letter, or email, make sure you are communicating in such a way that is easily understood by the receiver. By this I DON’T mean ‘dumb down’ your communication, I mean EMPATHISE with the other person and use words/language that resonate with them, not you.
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